Refund Policy
At Aswin Solutions, we strive to provide high-quality products and services. However, we understand that there may be occasions when a refund is requested.
1. Eligibility for Refunds
Refunds may be considered under the following conditions:
- Requested within 14 days of purchase.
- Service not fully utilized or misused.
- Unresolved technical issues confirmed by support.
2. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after normal use.
- Extensive use of features, insights, or AI credits.
- Account misuse or credential sharing.
- Third-party platform purchases unless permitted.
3. Refund Request Process
To request a refund:
- Contact support with details and reason.
- Submit any required verification info.
- Approved refunds go back to original payment method.
- Processing may take up to 10 business days.
4. Partial Refunds
Applicable for:
- Partial subscription use.
- Bundles where only one service was accessed.
5. Cancellations
You may cancel anytime. Billing stops next cycle. Current cycle follows this policy.
6. Changes to This Policy
We may update this policy anytime. Continued use means acceptance of changes.
7. Limitation of Liability
Refunds, if granted, are the sole remedy for eligible purchases.